Employers pay separately for each live job post and for each candidate they unlock. There are no credits and no subscription. Candidates never pay anything. Every payment gets a GST invoice, and every refund a credit note, under Payments & invoices.
Automatic refunds (no request needed)
- Job post not approved. If we do not approve a paid job post in our review, the payment for it is refunded.
- Job post withdrawn before review. If you withdraw a paid post while it is still waiting for review, the payment is refunded.
- Candidate no longer available. If a candidate you paid to unlock stopped being available before the unlock completed, that payment is refunded.
- Charged twice. If the same order was paid twice, the extra payment is refunded.
Refunds go back to the original payment method (UPI, card, net banking or wallet), usually within 5–7 working days.
Services already provided
A job post that has gone live, and a candidate whose contact details were unlocked, are services already provided and are not refundable. If a candidate's details were wrong or unreachable, write to us within 7 days — we check and may refund that unlock.
Failed payments
If money was taken but the job did not go live or the candidate was not unlocked, the order is checked automatically and completed or refunded; you can also write to us with the payment ID shown on your bank statement.
Cancellation
There is nothing to cancel: you pay only when you choose to post a job or unlock a candidate. You can close a live job post at any time from the Live jobs page; the remaining days are not refunded. If we remove a post or close an account for breaking our terms, the payment is not refunded.
How to ask for a refund
Email support@jobchahiyeindia.com from your registered email with your company name, the invoice number (Payments & invoices) and the reason. We reply within 2 working days. You can also reach us at +91 8093888470 or through Contact us.